Skip to content

Keeping the archive safe · 8 min

Members, roles and privacy

Two questions govern everything in the archive: who is this about, and who can see it. Roles decide what a member can change; audience decides what they can read.

On this page

Roles

The Members list in Settings with each member's role

The Members list in Settings with each member's role

Select the image to view the full screenshot.

Viewers explore; editors add and edit; owners also manage members, invitations, preferences, billing, export and deletion. Owners change roles from Settings → Members. See invite relatives.

Living people

Hide details of living people and people with unknown life status from viewers is on by default in Settings → Preferences. Viewers then see names and connections but not dates, places or material about anyone living or of unknown status. Editors and owners see everything. Unknown is treated like living on purpose.

Life status is a decision, not a guess from a birth year. Settings → Review life status lists people whose status was never recorded, so an editor can decide rather than leaving the app to assume.

Who can see an item

Every memory and record has an audience: family members, editors and owners, or owners only. Material linked to a living person or someone of unknown status starts with editors and owners. Change it in the item’s details. Answers to memory requests carry the audience chosen when the question was asked.

Filing is separate from privacy: an item in the Archive inbox waiting for its people is already visible to whoever its audience allows.

Handing the archive on

Add a second owner early. Owners can hand sponsorship of the plan to another member, and a professional can hand a client archive to its family with a status both sides can see. If an owner’s account is deleted, the family is not; custody rules let a remaining member claim it, with a review period for contested claims.

Deleting your own account, from Account settings, removes your sign-in and access to every family; shared material stays with the families it belongs to. Families with no remaining owner enter a pending-deletion period first.

Account settings with the delete-account section and its typed confirmation

Account settings with the delete-account section and its typed confirmation

Select the image to view the full screenshot.

Your next step

← All help articlesStill stuck? Tell us what happened

Help article by Our Story ·