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Keeping the archive safe · 4 min

Plans, trial and billing

One plan sponsors one family archive; invited relatives never pay. The trial needs no card and never charges you, and nothing is deleted when it ends.

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The trial

Billing & access showing the Family trial, its end date, storage and AI usage

Billing & access showing the Family trial, its end date, storage and AI usage

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A new family starts a 30-day Family trial with storage and a small allowance of AI actions. One trial per account. Settings → Billing & access shows the plan, the period, usage this period and the two plans you can choose.

When the trial ends

Without a plan the archive becomes read-only: everyone can still read, and owners can still export. Nothing is deleted and no deletion begins. Choose a plan at any time to restore writing.

Family and Professional

Family sponsors one archive for a year. Professional is for people who run client archives: it adds a portfolio that several client families can attach to, the client workspace and handoff tools. Compare limits on pricing. Paid plans renew annually until cancelled; cancellation takes effect at the end of the paid period.

Plans & invoices in the account area

Plans & invoices in the account area

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